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Returns & Exchanges
We want you to find your signature scent. If you are not completely satisfied, we accept returns of unopened and unused products within 30 days of delivery.
1
Initiate Request
Log into your account and select the 'Return' option next to your order or contact our support team.
2
Prepare Package
Place the item in its original, unopened packaging and secure it within a sturdy shipping box.
3
Attach Label
Affix the prepaid return shipping label provided via email to the outside of your package.
4
Quality Inspection
Once received, our team will inspect the item and process your refund to the original payment method within 5 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing